Privacy Policy - Esportsleaguepros

We maintain an unwavering dedication to protecting and preserving all personal data provided by our website visitors and service users, implementing robust and comprehensive security measures throughout our services and operations.

This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for ensuring the proper handling, processing, and protection of all personal data submitted through our website.

We may process usage data (“usage data”), which comprehensively includes browser type, operating system, page views, navigation patterns, timing of visits, device information, and interaction metrics. This information is collected through automated logging systems, cookies, and analytics tools and may include match viewing history, tournament participation records, and feature engagement statistics. The source of this data is our analytics software and server logs. We process this information for several important purposes, including improving user experience, optimizing website performance, analyzing user behavior patterns, and enhancing security measures, which enables us to deliver personalized content, maintain service quality, and protect against unauthorized access. The legal basis for this processing is our legitimate interests in monitoring and improving our website and services.

We may process account data (“account data”), which comprehensively includes username, email address, password hash, account preferences, subscription status, and authentication details. This information is collected through registration forms, account updates, and user preferences settings and may include gaming platform identifiers, competitive rankings, and notification preferences. The source of this data is direct user input during account creation and management. We process this information for managing user accounts, providing service access, maintaining security protocols, and facilitating communication, which enables us to authenticate users, customize experiences, and deliver essential services. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

We may process profile data (“profile data”), which comprehensively includes display name, avatar, bio, gaming preferences, competitive history, and social connections. This information is collected through profile creation forms, social media integration, and user activity tracking and may include team affiliations, tournament achievements, and gaming skill levels. The source of this data is user-provided information and gaming platform integrations. We process this information for community building, matchmaking purposes, content personalization, and performance tracking, which enables us to facilitate user connections, enhance competitive experiences, and provide relevant content. The legal basis for this processing is our legitimate interests in operating and improving our gaming platform and services.

Your Rights:

Right to Access
You have the right to access your personal data, which means you can request a comprehensive report of all information we hold about you and how it’s being used. This includes the ability to view your complete profile information, review your usage history, and confirm what data is being processed. To exercise this right, you can submit a formal request through our dedicated privacy portal or contact our data protection team directly via email. We will respond within 30 days and may require government-issued identification, proof of address, and account verification to confirm your identity.

Right to Rectification
You have the right to rectification, which means you can request corrections or updates to any inaccurate or incomplete personal data we hold about you. This includes the ability to update profile information, correct account details, and modify gaming statistics. To exercise this right, you can use our account settings interface or submit a formal correction request through our support system. We will process your request within 15 days and may require account password verification, email confirmation, and specific detail validation to process your changes.

Right to Erasure
You have the right to erasure of your personal data, also known as the right to be forgotten. This means you can request the deletion of your personal information from our systems when there’s no compelling reason for continued processing. This includes the ability to delete your account, remove public profile information, and erase gaming history. To exercise this right, you can initiate account deletion through our privacy settings or submit a formal erasure request. We will complete the erasure within 30 days and may require account password, email verification, and written confirmation to process your request.

Right to Restrict Processing
You have the right to restrict the processing of your personal data, which means you can limit how we use your information while still storing it. This includes the ability to pause profile visibility, limit data collection, and suspend marketing communications. To exercise this right, you can adjust your privacy settings or submit a formal restriction request through our data protection portal. We will implement restrictions within 7 days and may require account verification, specific processing details, and confirmation of restriction scope.

Right to Data Portability
You have the right to data portability, which means you can request and receive your personal data in a structured, commonly used format that you can transfer to another service provider. This includes the ability to export your gaming statistics, download profile information, and transfer competitive history. To exercise this right, you can use our data export tool or submit a formal portability request through our privacy center. We will provide your data within 30 days and may require identity verification, account authentication, and format preferences to process your request.Data Collection and Processing

We process Service Data which includes account credentials, gaming preferences, match history, and competitive rankings. This processing involves automated collection, analysis, and storage, enabling us to provide personalized gaming experiences and matchmaking services. For example, in the context of esports, this includes tracking tournament participation, win rates, and team statistics. The legal basis for this processing is performance of contract and legitimate interests, specifically to maintain fair competition and accurate player rankings.

We process Technical Data which includes device information, IP addresses, browser type, and system logs. This processing involves automated collection through cookies and analytics tools, enabling us to optimize site performance and user experience. For example, in the context of esports, this includes monitoring stream quality and game server connectivity. The legal basis for this processing is legitimate interests, specifically to ensure optimal technical performance during live tournaments and matches.

We process Communication Data which includes chat messages, forum posts, and support tickets. This processing involves storage and analysis of user interactions, enabling us to maintain community standards and provide support services. For example, in the context of esports, this includes team communications and tournament announcements. The legal basis for this processing is consent and legitimate interests, specifically to facilitate player coordination and community engagement.

We process Transaction Data which includes purchase history, subscription details, and payment information. This processing involves secure payment processing and record keeping, enabling us to manage tournament entries and premium services. For example, in the context of esports, this includes tournament entry fees and prize distribution records. The legal basis for this processing is performance of contract and legal obligation, specifically to maintain financial records and process competition-related transactions.

We process Preference Data which includes notification settings, content preferences, and gameplay configurations. This processing involves storage and application of user choices, enabling us to deliver personalized content and experiences. For example, in the context of esports, this includes preferred game modes and tournament notifications. The legal basis for this processing is consent, specifically to provide customized services based on user preferences.

Security Measures

Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.

We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.

Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.

Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.

We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.

All staff undergo regular security awareness training and must comply with detailed data protection protocols, including specific training for handling sensitive data.

International Transfers

We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Privacy Shield certification, and Binding Corporate Rules. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies

International transfers are protected by ISO 27001 standards, GDPR requirements, and CCPA guidelines, ensuring compliance with global privacy regulations. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures

Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees

Data Retention

We maintain specific retention periods for different data categories:

Account Information: Retained for the duration of account activity plus 24 months to facilitate account reactivation and maintain gaming history
Usage Data: Stored for 12 months to analyze gaming patterns and improve services
Transaction Records: Kept for 7 years to comply with financial regulations and manage dispute resolution
Communication History: Maintained for 18 months to support user inquiries and moderate community content
Technical Logs: Preserved for 6 months to monitor system performance and investigate security incidents

These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences

Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy for EsportsLeaguePros.com

Essential cookies form the backbone of our website’s functionality. These cookies manage critical operations including secure user authentication for tournament registrations, protecting your account information, and maintaining stable connections during live match streams. We use them specifically for user authentication during competitive gaming sessions, security measures to protect player data, basic site operations, session management for tournament participation, and technical stability during live events.

Functional cookies enhance your gaming experience by remembering your preferences. They enable language selection for international tournament broadcasts, region-specific content delivery for local esports events, user interface customization for your preferred game statistics display, feature optimization for streaming quality, and personalized settings for game alerts and notifications.

Analytics cookies help us understand how users interact with our platform. They collect information about your engagement with tournament brackets, navigation through team rosters and standings, feature usage such as match replay views, session duration during live events, and preferences for different esports titles and competitions.

Performance cookies assess and improve our website operation by monitoring streaming latency, identifying technical issues during live matches, optimizing content delivery for simultaneous tournament broadcasts, analyzing user experience during peak gaming hours, and tracking system performance across different regional servers.

Cookie Management

You can control your cookie preferences through browser settings, our dedicated cookie consent tool, privacy preferences in your account dashboard, and customizable account settings for content delivery.

GDPR Compliance

For EU residents, we ensure explicit consent mechanisms before processing gaming data, data minimization in tournament participation, purpose limitation for collected information, storage limitations on historical match data, and complete processing transparency.

CCPA Compliance

California residents have additional rights including knowing about personal information collected during tournament participation, deleting their gaming profiles and associated data, opting out of player data sales, protection against discrimination, and accessing their collected gaming information.

COPPA Compliance

Regarding users under 13, we implement strict age verification requirements for junior tournaments, require parental consent procedures for participation, maintain limited data collection for young players, enforce special protection measures for minor accounts, and ensure parental access rights to junior gaming profiles.

Updates and Changes

Our policy updates involve regular review procedures of gaming industry standards, user notifications about significant changes, consent renewal when required by law, clear documentation of policy modifications, and continuous compliance monitoring with gaming regulations.

Contact Information

For privacy-related inquiries:
Primary Contact: [email protected]
Response Time: Within 48 hours
Verification Required: For data-related requests
Available Support: Privacy concerns, data requests, rights exercise

This policy was created specifically for esportsleaguepros.com and covers all associated services within the esports industry.